For finance
For delivery
Time tracking software for IT firms to control costs and prevent leakage
Track time, approvals, and expenses in one connected system with evergreen, a platform within the Microsoft Industry Cloud for Software Services Firms offering from sa.global. evergreen is a time tracking software for IT firms designed to capture billable hours accurately, automate approvals, and connect time, cost, and financial data in one unified platform. Eliminate unbilled work, and give both delivery and finance leaders real-time visibility to protect margins.
Move away from time tracking and late approvals that drain revenue and control
Without connected data, time, cost, and billing, control becomes fragmented. Delivery, finance, and operations teams lose visibility into where hours, approvals, or expenses fall through, resulting in leakage, compliance risk, and margin loss. The gaps quickly turn into challenges like these:
- Time entries are delayed, inaccurate, or incomplete across teams.
- Approvals move through email chains with no centralized visibility.
- Expense claims exceed per-diem limits or bypass validation rules.
- Billing misses effort logged outside approved categories.
- No audit trail exists to reconcile timesheets, approvals, and invoices.
These gaps make preventing revenue leakage in services firms increasingly difficult as delivery scales.
Key features of the platform enabling integrated time and cost control
evergreen, part of the Microsoft Industry Cloud for Software Services Firms, is purpose-built IT time and expense tracking software that connects project, financial, and approval data to help firms capture time accurately, manage expenses, and prevent revenue leakage. From AI-powered timers to audit-ready approvals, every control strengthens your delivery-to-cash process and software services delivery. Here’s how evergreen supports processes:
Improve billing accuracy and client trust
Capture every billable hour with AI-powered timers and structured timesheets.
Increase financial visibility and prevent errors
Automate expense categorization and apply policy-based validations across teams.
Speed up cash flow and audits with automated timesheet approvals
Streamline multi-level approvals with real-time visibility and complete traceability.
Protect profit margins and revenue recognition
Detect unbilled work early and resolve leakage before it impacts margins.
End-to-end visibility with time tracking software for IT firms
evergreen unifies time, expense, and approval workflows across delivery and finance. Every logged hour, expense, and approval is automatically linked to its project, client, and billing record, creating a real-time connection between delivery performance and financial accuracy. Software services firms gain real-time project cost visibility from delivery execution to invoicing.
AI-powered timers, configurable expense categories, and multi-level approval rules make every submission policy-compliant and audit-ready. Leaders gain instant visibility into billable utilization, approval delays, and potential leakage before revenue is lost.
Benefits of turning connected time and cost control into profitable delivery outcomes
evergreen transforms time and cost tracking from a manual process into a proactive control system. By connecting time and expense entries, approvals, and audit trails, firms strengthen billing accuracy, accelerate revenue recognition, and reduce leakage.
Capture billable time accurately with AI-powered timers
Track every hour with precision using AI-powered timers and structured timesheets connected to delivery data. Ensure every entry is aligned to the right project, client, and billing category to prevent missed hours and unbilled effort. This helps in improving billable hour accuracy across projects and clients.
- Categorize hours as billable or non-billable in real time
- Sync logged hours instantly with project and financial modules
- Minimize errors or missed entries and boost utilization accuracy
Streamline expense tracking and approvals
Automate expense capture, categorization, and validation while maintaining compliance across projects and regions. evergreen applies pre-defined rules and approval flows so every claim is accurate, auditable, and policy aligned. This enforces standardized IT time and expense tracking with policy-driven rules and approvals.
- Define expense types, categories, and per-diem limits by policy
- Route expenses to designated approvers with full visibility
- Validate claims automatically against project budgets and rules
Prevent revenue leakage with time tracking software
Surface effort or cost gaps before they erode profitability using connected delivery and financial data. evergreen highlights unbilled work, delayed postings, and category errors in real time to help teams act fast and protect margins.
- Compare logged vs. billable time and detect gaps
- Surface unapproved entries and delayed postings in dashboards
- Track realization trends by project, client, or delivery practice
Strengthen compliance with full audit visibility
Maintain transparency and accountability with audit-ready tracking across every transaction. evergreen logs submissions, edits, and approvals automatically to support internal governance and external compliance requirements.
- Record all submission, approval, and edit actions automatically
- Enforce segregation of duties across delivery and finance roles
- Retain detailed audit trails for every timesheet and expense transaction
Why choose the connected Microsoft Cloud platform for control over time, costs, and revenue
Built on Microsoft Dynamics 365 and Azure, evergreen centralizes project, financial, and people data within your Microsoft tenant. With enterprise-grade security and automation, your teams work in one connected environment with AI-driven insights and full compliance visibility.
Maintain a single system of record across delivery,
finance, and operations
Leverage Microsoft-grade security and tenant control
for all data and approvals
Scale globally while maintaining governance and
audit readiness
Why IT firms trust sa.global for time and leakage control
We have spent 30 years solving the exact problems this page is about. Missed hours, late approvals, and unbilled effort that quietly erode margins.
Built for how IT billing actually works
Not adapted from generic PSA tools, evergreen is designed around the billing structures, approval hierarchies, and multi-entity complexity specific to software services firms.
Time logged is revenue protected
evergreen connects every logged hour to a project, client contract, and billing record in real time. Leakage gets surfaced before it becomes a write-off.
Recognised by Microsoft, proven in practice
Multiple Microsoft Dynamics Partner of the Year award winner. Consistent Microsoft Inner Circle member. Our platform expertise shows in how seamlessly time, approval, and billing data flows.
35+ years,
one industry
sa.global works exclusively with software services firms. The leakage patterns evergreen catches are ones we have seen, diagnosed, and engineered around for over three decades.
Explore more delivery outcomes that help your teams stay on time, on budget, and in control
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FAQs
What is project revenue leakage and what are its most common causes in services firms?
Project revenue leakage occurs when billable work or costs are not captured or invoiced accurately. Common causes include delayed time entry, unapproved expenses, manual approvals, and disconnected systems that prevent visibility into unbilled effort.
How does connected time tracking prevent unbilled work and missed revenue?
Connected time tracking links logged hours directly to projects, clients, and billing categories in real time. This ensures every billable activity is captured, approved, and visible, thus reducing missed revenue and improving billing accuracy.
What are the key features required for audit-ready time and expense approval processes?
Audit-ready processes require structured workflows, role-based approvals, and complete audit trails. Centralized tracking of submissions, edits, and approvals ensures transparency and supports internal and external audits.
How does a unified system improve billing accuracy and speed up the cash flow cycle?
A unified system connects time, expenses, and approvals to billing records automatically. This reduces reconciliation effort, minimizes errors, and accelerates invoicing, thereby shortening the cash flow cycle.
How does AI technology support time tracking and expense categorization?
AI technology supports time tracking through smart timers and pattern recognition, while automating expense categorization using predefined rules. This reduces manual effort, improves accuracy, and ensures consistent policy compliance.